AI chatbot development involves creating intelligent virtual assistants powered by artificial intelligence (AI) that can understand and respond to user inquiries in real time. These chatbots use machine learning, natural language processing (NLP), and automation to simulate human-like conversations and provide assistance across various platforms.
AI chatbots are revolutionizing customer service by providing instant support, improving efficiency, and offering personalized experiences. They are increasingly used by businesses to handle common customer queries, automate tasks, and ensure a smooth, responsive user experience without requiring human intervention.
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